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Hello 👋, I'm

Richard Liao.

Software Engineer / Product Manager

Computer Science @Wilfrid Laurier University

About me
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Hi! I'm Richard, a fourth year Computer Science student at Wilfrid Laurier University. I am currently working as a Machine Learning Researcher on LLMs at Wilfrid Laurier University with Sukhjit Singh Sehra. I recently interned at Dayforce as a Full Stack Developer, where I fixed bugs and converted test scripts to a new framework for the Dayforce Scheduling App used by millions using React, C# and SQL.

I have previously worked at CIBC Capital Markets where I developed a NLP AI Chatbot that takes conversational prompts to automate and execute SQL queries of fixed income bonds. I also worked for Civiconnect where I developed websites for businesses and the Ontario Government where I worked on developing UI-friendly apps to automate business processes.

In my free time I enjoy playing basketball, volleyball and working out at the gym.

I am also looking for Summer 2025 internships and New Grad Positions in software engineering / technical product management! Feel free to email me at liaorichard221@gmail.com or click the Contact Me button on the home page.

Experience

Wilfrid Laurier University logo

Machine Learning Researcher

Wilfrid Laurier University

Jan 2025 - Present

  • Working on a LLM project with Sukhjit Singh Sehra
Cita Marketplace logo

Product Manager

Cita Marketplace

September 2024 - December 2024

  • Led end-to-end feature prioritization and backlog management, accelerating product delivery cycles by 20%
  • Developed a new feature to allow users to create and manage their own product listings, increasing user engagement by 15%
Dayforce logo

Software Engineer

Dayforce

Jan 2024 - August 2024

  • Optimized the codebase, fixed bugs and converted test automation scripts for the scheduling app using React, C# and SQL
CIBC Capital Markets logo

Software Engineer

CIBC Capital Markets

Sep 2023 - Dec 2023

  • Developed a NLP AI Chatbot capable of interpreting prompts and executing correlated SQL queries of fixed income bonds
  • Implemented trade report generation to Excel reducing processing time by 2+ hours weekly
Civiconnect logo

Software Engineer

Civiconnect

Jan 2023 - Apr 2023

  • Developed 2 websites for businesses using JavaScript, React, Figma, and Webflow
  • Implemented Strapi as a headless CMS ensuring easy accessibility to modify web components
Ministry of Public and Business Service Delivery logo

Software Engineer

Ministry of Public and Business Service Delivery

May 2022 - Aug 2022

  • Designed and developed multiple Microsoft Power Apps to automate business processes
  • Cleaned and migrated data Oracle pipelines using C#, SQL and ASP.net
Markel Canada logo

Analyst

Markel Canada

May 2021 - Sep 2021

  • Improved the efficiency of workload in the underwriting process and made it faster by 20%
  • Prepared financial raters, issued, declined and renewed 500+ accounts

Skills

JavaScript
Python
Java
C#
SQL
Node.js
React
Tailwind CSS
Express.js
Selenium
MongoDB
Figma
Git
GitHub
HTML
CSS